- No return fees
- No shipping costs
- 30-day full refund
- Lifetime replacement guarantee
Cancellation Policy
You have the right to cancel this contract without giving any reason within 30 days of receiving the goods.
To exercise your right of cancellation, you must notify us of your decision to cancel this contract by means of an unambiguous statement (e.g., a letter sent by post, fax, or email). You can use the attached sample for this purpose.
Owner: Andres Quintanilla
Headquarters: Würzburger Straße 46, 63739 Aschaffenburg
Location Germany: UGANDASTRAßE 13 ,13351 BERLIN DEUTSCHLAND
Tel.: (+49) 03020008286
Email: [email protected]
Sample Cancellation Form
(If you wish to cancel the contract, please fill out this form and return it.)
I/we () hereby cancel the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ():
- Ordered on () / received on ()
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if notification is made on paper)
- Date
(*) Delete as appropriate.
To comply with the cancellation period, it is sufficient for you to send your notification of your exercise of the right of cancellation before the expiry of the cancellation period.
Consequences of Cancellation
If you cancel this contract, we will immediately refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us). For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.
Lifetime Replacement Warranty:
If you do not meet the 30-day return period, we offer a lifetime replacement warranty. This warranty covers manufacturing or functional defects. If the product shows any such defect during use, you will receive a free replacement.
Owner: Andres Quintanilla
Headquarters: Würzburger Straße 46, 63739 Aschaffenburg
Germany Location: UGANDASTRAßE 13 ,13351 BERLIN DEUTSCHLAND
Tel.: (+49) 03020008286
Email: [email protected]