Services

Customer service

• Fast 24/7 delivery
  • We send the product key 2 minutes after receiving your payment
  • You receive a download link and installation instructions per mail
  • The software and the instructions are available in 5 languages (German, English, French,
    Italian, Spanish)
• Strong partners
  • We are official Corel Salespartner
  • We are Microsoft Gold Partner with MSPN
  • We are member of the VeRI program
• Invoice
  • Within 24 hours you´ll receive (if needed) an invoice with VAT ID and Microsoft Partner
    Number
  • We will provide a license certificate which documents the origin of the software
    Safety through the use of legal software
  • Software from Germany with proof of origin
  • You will receive an invoice and a license transfer certificate
  • All licenses will pass an audit through the use of blockchain technology
• Product warranty
  • 30 days money back guarantee
  • Guaranteed online activation
  • Lifelong product warranty
  • New licenses from Germany, not pre-owned
  • Quality check of the product keys before shipping
• Transparency We fulfill all legal requirements regarding our information duties
  • Link to the platform of the EU Commission regarding online dispute resolution
  • No sales of only product keys without a matching license
  • Proof of origin for every license.
• Fast and secure payments You can pay in a safe and fast manner using these services:
  • Paypal
  • Skrill
  • Bank transfer
  • Western Union
• Software download
  • Fast and secure download from our download portal without registration
  • All programs has been checked for viruses and malware
  • Our download portal is available in five languages
• Our customer service – there to help you!
  • Reachable by phone for 4 hours per day
  • Reachable 24/7 per mail
  • Multilingual customer support (German, English, French, Italian, Spanish)

Windows & Office doesn’t just sell a key. You receive full service and support with the purchase of your product.