Customer service

  • Fast 24/7 delivery
    • We send the product key 2 minutes after receiving your payment
    • You receive a download link and installation instructions per mail
    • The software and the instructions are available in 5 languages (German, English, French,
      Italian, Spanish)
  • Strong partners
    • We are official Corel Salespartner
    • We are Microsoft Gold Partner with MSPN
    • We are member of the VeRI program
  • Invoice
    • Within 24 hours you´ll receive (if needed) an invoice with VAT ID and Microsoft Partner
    • We will provide a license certificate which documents the origin of the software
      Safety through the use of legal software
    • Software from Germany with proof of origin
    • You will receive an invoice and a license transfer certificate
    • All licenses will pass an audit through the use of blockchain technology
  • Product warranty
    • 30 days money back guarantee
    • Guaranteed online activation
    • Lifelong product warranty
    • New licenses from Germany, not pre-owned
    • Quality check of the product keys before shipping
  • Transparency We fulfill all legal requirements regarding our information duties
    • Link to the platform of the EU Commission regarding online dispute resolution
    • No sales of only product keys without a matching license
    • Proof of origin for every license.
  • Fast and secure payments You can pay in a safe and fast manner using these services:
    • Paypal
    • Skrill
    • Bank transfer
    • Western Union
  • Software download
    • Fast and secure download from our download portal without registration
    • All programs has been checked for viruses and malware
    • Our download portal is available in five languages
  • Our customer service – there to help you!
    • Reachable by phone for 4 hours per day
    • Reachable 24/7 per mail
    • Multilingual customer support (German, English, French, Italian, Spanish)

Windows & Office doesn’t just sell a key. You receive full service and support with the purchase of your product.