{"id":5170,"date":"2021-02-12T21:52:15","date_gmt":"2021-02-12T17:52:15","guid":{"rendered":"https:\/\/keyshop.windowsandoffice.com\/uk\/?page_id=5170"},"modified":"2025-11-06T06:36:22","modified_gmt":"2025-11-06T05:36:22","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/keyshop.windowsandoffice.com\/uk\/warranty-policy\/","title":{"rendered":"Warranty Policy"},"content":{"rendered":"<section style=\"font-family: Arial, sans-serif; line-height: 1.6; max-width: 800px; margin: auto;\">\n<h2 style=\"color: #2c3e50;\">30-Day Money-Back Guarantee &amp; Lifetime Replacement Warranty<\/h2>\n<p><strong>Keyshop<\/strong> offers a 30-day money-back guarantee for all purchased products. If you are not satisfied with your purchase, you may return it within 30 days for a full refund.<\/p>\n<p>After this 30-day period, we offer a <strong>lifetime replacement warranty<\/strong> for all defective products.<\/p>\n<h3 style=\"color: #34495e;\">Legal Warranty<\/h3>\n<p>The statutory warranty period under German law is <strong>1 year<\/strong> from the date of purchase for defects caused by faulty design, materials, or workmanship.<\/p>\n<hr style=\"border: none; border-top: 1px dashed #bbb; margin: 30px 0;\" \/>\n<h3 style=\"color: #34495e;\">Conditions for Defective Products<\/h3>\n<p>In the event of defective products, <strong>Keyshop<\/strong>\u00a0will, at its discretion, repair or replace the defective item free of charge, provided the following conditions are met:<\/p>\n<ol style=\"padding-left: 20px;\">\n<li>The buyer must notify the seller <strong>in writing<\/strong> of the defect without delay.<\/li>\n<li>The defect must be due to <strong>faulty design, materials, or workmanship<\/strong> by the manufacturer or seller.<\/li>\n<li>The defective goods to be repaired or replaced must be returned to the seller <strong>upon request<\/strong>.<\/li>\n<li>If the goods were manufactured by a <strong>third-party supplier<\/strong> and delivered to the seller, any warranty granted to the seller will be transferred to the buyer.<\/li>\n<li>The seller reserves the right, at its discretion, to <strong>refund the price<\/strong> of the defective goods if they have already been paid for.<\/li>\n<\/ol>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>30-Day Money-Back Guarantee &amp; Lifetime Replacement Warranty Keyshop offers a 30-day money-back guarantee for all purchased products. If you are&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5170","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/keyshop.windowsandoffice.com\/uk\/wp-json\/wp\/v2\/pages\/5170","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/keyshop.windowsandoffice.com\/uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/keyshop.windowsandoffice.com\/uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/keyshop.windowsandoffice.com\/uk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/keyshop.windowsandoffice.com\/uk\/wp-json\/wp\/v2\/comments?post=5170"}],"version-history":[{"count":0,"href":"https:\/\/keyshop.windowsandoffice.com\/uk\/wp-json\/wp\/v2\/pages\/5170\/revisions"}],"wp:attachment":[{"href":"https:\/\/keyshop.windowsandoffice.com\/uk\/wp-json\/wp\/v2\/media?parent=5170"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}